Left Panel

Ask a Question

For service requests call 1.888.313.6862. To report an outage or receive an update call 1.888.313.4747. For all other inquiries please provide your name and service address. You will receive a response to your inquiry within 1-2 business days.
Question *
My Email: *
Main Panel

What are Oncor’s rates? How are they determined? Who approves?

The Oncor rates can be viewed on the Oncor Billing and Rate Schedule page. The rates used by Oncor rates are set by the Public Utility Commission of Texas (PUCT). The PUCT sets the rates after a careful examination of all Oncor investments in poles, wires and other equipment needed to serve you and the other costs of doing business (payroll, taxes, etc). In a few, limited instances, the city council where you live may also approve a portion of the rate.

- Steve R., Oncor Rates Expert

 Related FAQs